Digital Government Authority

This license allows government agencies to request a license before making any actions related to the other governmental services.

A service that allows the beneficiary to open a ticket in order to escalate the complaint submitted to the government entity providing the service, in case the time period for handling the complaint exceeds or if the beneficiary is not satisfied.

This service allows government agencies to upload the information of their data centers (internal, hosted, and cloud), in order to rely on it in planning initiatives, preparing studies, and sharing reports with the competent authorities when needed.

This service enables government agencies to submit reports of the unavailability of their digital services, or digital services provided to them by another government agency, or notify the Digital Government Authority of an update or maintenance of their digital services that may lead to their interruption. The service aims to unify efforts and enhance partnership between the DGA and government agencies to enhance the confidence of beneficiaries in digital government services, and to ensure their availability as planned.