Topics:

• From quality to institutional excellence.
• Axes and standards of the European Quality Model EFQM.
• Measurement instrument in the European Model of Quality EFQM.
• Participation levels in the European Quality Model (EFQM).

Important remarks:

• The session is free.
•  There is a certificate after attending the session.
• Validation of the registration form information as the certificate will be sent to the submitted email address.