The regulation aims to set the legal procedures to protect the rights of cooperative health insurance beneficiaries, including a mechanism for following up and verifying complaints, and taking the necessary legal measures in the event of violations. This regulation aims to protect the rights of cooperative health insurance beneficiaries, by raising the level of insurance awareness among beneficiaries, preserving and protecting the rights of beneficiaries, enhancing the level of integrity, transparency and fairness in the field of cooperative health insurance, enabling beneficiaries to obtain full health coverage as specified in the document, by establishing high standards for practicing work in the field of cooperative health insurance, excellence in serving beneficiaries and providing a mechanism suitable for dealing with them, by setting a minimum limit for the procedures and obligations that fall on the parties to the relationship in the health insurance.