Customer Experience Measure Survey for the Bank’s Website

General Events

The survey was launched to improve the level of visibility of the Bank’s services and products on the website, simplify the interfaces and service pages, and distribute content in a manner that facilitates the customer experience.

01/08/2021 - 21/12/2021

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This information is requested for national analytical purposes for improving the unified national platform, and the measure the satisfaction/ dissatisfaction between the two genders.

For more information you may review e-participation statement and rules of engagement.