e-Media- Riyadh:
HRH Prince Muqrin bin Abdul Aziz Deputy Crown Prince, Second vice premier, advisor and special envoy of the Custodian of The Two Holy Mosques decorated 11 government agencies declared winners of the e-Government Achievement Award – 3rd edition.  Out of 183 e-services and systems  from 67 contestant government agencies participated in the contest, 16 projects/services  are declared winning.

Organized by Ministry of Communications & Information Technology represented by the e-Government Program, the Achievement Award ceremony  was staged at King Fahd Cultural Center on Wednesday 19 Muharam 1436 H corresponding to Nov 12, 2014. The ceremony proceedings included inauguration of e-service systems  developed by several government agencies. The event was attended by many e-Government experts and professionals. 

Details of the e-Government Achievement Award winners are given herein below :

Category: Delivering better service to community members (Government – Individuals):

• Passports Department (Winning service: Passports Department e-service system (Abshir)).
• Ministry of Foreign Affairs (e-services to Saudi nationals living outside the country (Fanar)).
• Ministry of Commerce & Industry (Customer service).

Category: Augmentation of National Economy (Government – Business):

• Passports Department (Expatriates system).
• Ministry of Commerce & Industry (e-trade mark service).
• Ministry of Hajj (Processing of pilgrimage visa requests).

 
Category: Interdepartmental cooperation for better delivery of service (Government – Government):

• Saudi Postal Service (Integration with government agencies).
• Ministry of Health (Expatriates medical test electronic reports).

Customer feedback:

• King Abdul Aziz University (Customer support through electronic communication channels).
• Imam University (Communication Center).
• Vocational Training Corporation (Facebook application (Jassad 1 system)).

Category: e-services through smart devices:

• Ministry of Commerce & Industry (Reporting system).
• Ministry of Foreign Affairs (Smart devices applications).

Category: Best performance under the fifth e-Government transition measurement (electronic pioneers):

• Saudi Commission for Tourism & Antiquities.
• Ministry of Foreign Affairs.
• Ministry of Higher Education.