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Digital complaint

A service that allows the beneficiary to open a ticket in order to escalate the complaint submitted to the government entity providing the service, in case the time period for handling the complaint exceeds or if the beneficiary is not satisfied. or requesting any announcement or automate for government service

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3554

Digital complaint received

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17%

Technical failure reports

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5 Day

Average resolution time

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89%

Completed reports

Services

Last Modified Date: 15/07/2021 - 1:46 AM Saudi Arabia Time

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