Help & Support

We work continuously to make your experience through government services easier, see what support channel suits better your necessities

Help & Support

We work continuously to make your experience through government services easier, see what support channel suits better your necessities

contact us icon

Contact us

Fill in the contact us form or get in touch with with us using via mobile or mobile and let us know how we can help you

Service availability:

all week

Response time:

one working day
Frequently asked icon

Frequently Asked Questions

This section provides users with answers to all frequently asked questions related services in the unified national platform.
Live chat icon

Live chat

Live chat is a 24 hour e-service that users can use when facing any issues within the website

Service availability:

all week

Response time:

Immediate response

Complaint icon

Digital complaints

Escalate complaints with any entity, request some enhancements or digitise for any government services.

Service availability:

all week

Response time:

within 5 days
Corruption icon

Report Corruption to Nazaha

An e-service provided by (Nazaha) which enables beneficiaries to report any corruption in one of the authorities or provided services

Service availability:

all week

Response time:

one working day
Emergency contact icon

Emergency contacts

The page provides a list of emergency contact numbers in Saudi Arabia

Service availability:

all week

Response time:

Immediate response
Social media icon

Social media

The page provides a list of social media platforms that are for the relative entity

Service availability:

all week

Response time:

one working day
live language icon

Sign language live support

The page provides a list of social media platforms that are for the relative entity

Service availability:

one working day

Response time:

one working day

Last Modified Date: 15/07/2021 - 1:46 AM Saudi Arabia Time

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