Services overview in: Health Services

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Insurance Companies Complaints

An e-service provided by the Saudi Central Bank, which enables customers of insurance companies to submit complaints, with the insurance company listed in the complaint to research, study and analyze the complaint technically and legally.
Saudi Central Bank
7816 organization-AC123 Insurance Companies Complaints

Reporting via Saudi Vigilance System

An e-service provided by the Saudi Food and Drug Authority, allowing the beneficiary to report side-effects, medication errors, defects in the quality of pharmaceutical and cosmetic preparations, the lack of drug quantities, cases of food poisoning or to report defects in medical devices and supplies.
Saudi Food and Drug Authority
9722 organization-AC070 Reporting via Saudi Vigilance System

Pharmaceutical Establishment Licensing

An e-service provided by the Saudi Food and Drug Authority, which enables beneficiaries to issue business licenses for the activities under the supervision of the drug sector.
Saudi Food and Drug Authority
5944 organization-AC070 Pharmaceutical Establishment Licensing

Drug Products Classification

An e-service provided by the Saudi Food and Drug Authority, which enables beneficiaries to request for the classification of a product.
Saudi Food and Drug Authority
9791 organization-AC070 Drug Products Classification

Importing of Pharmaceutical Products

An e-service provided by the Saudi Food and Drug Authority, which enables beneficiaries to request importing pharmaceutical products.
Saudi Food and Drug Authority
9725 organization-AC070 Importing of Pharmaceutical Products

Enquire about Drug and Poisons

An e-service provided by the Saudi Food and Drug Authority, which enables beneficiaries to send an inquiry about any drug of poisoning case to the Drug and Poisons National Center.
Saudi Food and Drug Authority
9727 organization-AC070 Enquire about Drug and Poisons

Medical Devices Database (MDDB)

An e-service provided by the Saudi Food and Drug Authority, which enables public and private hospitals and universities in The Kingdom., four specialized databases that contain information related to medical equipment and products.
Saudi Food and Drug Authority
9909 organization-AC070 Medical Devices Database (MDDB)

Add Cosmetics Products

An e-service provided by the Saudi Food and Drug Authority, which enables users to evaluate and add items to the approved list of cosmetics products in Saudi Arabia.
Saudi Food and Drug Authority
9844 organization-AC070 Add Cosmetics Products

Yassero (Requests and Complaints)

An e-service that allows receiving patients' requests, whether they are services, complaints or suggestions, through the website, or by sending SMS message to the number 0550784444.
Armed Forces Medical Services
12093 organization-AC031 Yassero (Requests and Complaints)

Request Medical Report

An e-service that allows the patients to request medical reports online through the patient services system, following up on the status of the request through hospital website, without the need to come to the hospital.
King Fahd Specialist Hospital - Dammam
17491 organization-AC436 Request Medical Report

Suggestions & Complaints through the "Altakhassusi" Portal

An e-service that enables the patient to submit his comments and complaints about the health services provided by the hospital, which helps in improving their quality. The service also allows the patient to follow up on the measures and concrete steps that have been taken in light of his observations.
King Faisal Specialist Hospital and Research Center
8119 organization-AC136 Suggestions & Complaints through the "Altakhassusi" Portal

Demographics - My Medical Profile

An e-service that enables the patient to view personal data and contact information as written in his medical file.
King Khaled Eye Specialist Hospital
10207 organization-AC135 Demographics - My Medical Profile

Medical Equipment Subsidy Service

An electronic service that enables persons with disabilities who are registered with the Ministry and whose disability has been assessed to apply for financial aid for special medical devices for persons with disabilities according to the conditions and regulations.
Ministry of Human Resource and Social Development
12495 organization-AC454 Medical Equipment Subsidy Service

Appointments Reminder

A service to remind the patient of upcoming appointments.

King Fahd Medical City
11522 organization-AC134 Appointments Reminder

Awlawia card

Awlawia card is granted by the Ministry of Health to specific categories of the health facility reporters to facilitate their access to health services.
Ministry of Health
17562 organization-AC175 Awlawia card

Book Appointment

A service to enable patients to book appointment.

King Fahd Medical City
11504 organization-AC134 Book Appointment

Cancel Appointment

A service to enable patients to cancel their appointment.

King Fahd Medical City
11506 organization-AC134 Cancel Appointment

Closing an Injured File

Closing the injured contributor's file at the treatment body after the end of his treatment
General Organization for Social Insurance
9230 organization-AC049 Closing an Injured File

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