SERVICE

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Overpayment Return

Social Development Bank

An e-service provided by the Social Development Bank, which enables beneficiaries to find out if they have overpayments with the Bank.

Service Level Agreement

Citizen

Target audience

2.0 Days(s)

Service duration

IVR, Mobile apps, Portal,

Service channels

Free

Service cost

Download user manual

• STEPS
• PREREQUISITES
• CUSTOMER SUPPORT

• Visit the website of the Social Development Bank.
• Choose from the top of the page (Electronic Services).
• Select (Recovering Overpayment Services) from the list of services.
• Login through the Single Sign-On service (SSO).
• Enter your ID number and date of birth. If a match is found, the citizen s information will be obtained, and the excess amounts, if any, will be shown.
• The validity of the bank account is automatically verified through the Saudi Central Bank.
• The validity of the identity and date of birth of the applicant is verified through the citizen s information located in the National Information Center.
• The request is processed internally, and the amount is paid to the citizen s bank account.

• ID number and date of birth.
• Registration through the National Single Sign-On service (SSO).

• Office Locations: View locations
• Telephone: 966112746444
• Mail: care@sdb.gov.sa
• Customer Support Hours: 8:00 AM - 4:00 PM
• For support and complaints: Contact GOV.SA