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Yassero (Requests and Complaints)

An e-service that allows receiving patients' requests, whether they are services, complaints or suggestions, through the website, or by sending SMS message to the number 0550784444.
  • Through SMS messages: 1. Type *hospital code*. 2. Type the request text, national ID (or residency), and the medical file number. 3. Send the message to the number 0550784444. 4. You will receive a message stating that the request has been received.
  • Through the website: 1. Enter the system website. 2. Choose (Apply) and fill out the form.

Service Insights

Service Fee :

Free

Target Audience :

Citizen, Resident

Service Channels :
Service Response Time :

1.0 Days(s)

Service Level Agreement :

Customer Support

Office Locations :
View locations
Telephone :
Customer Support Hours :
07:30 AM - 02:30 PM
For compliant, help, abuse :
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