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Tourism Reports and Complaints

An application that enables you to send your tourist complaints or suggestions, and report tourism violations, with the ability to attach photos and geolocation of the violation on Google Maps. You can also review the details of complaints and communications submitted.
  • Click Submit Request.
  • Fill in the request details, and then press (Send).
  • You will receive a text message containing the order information.
  • Administrators process the request and contact you.
  • You can inquire about the created requests by clicking on (My Requests).
  • In the (My Requests) field, all requests related to the user appear according to the type of request (complaints, suggestions, reports).

Service Insights

Service Fee :

Free

Target Audience :

Citizen, Resident, Visitor

Service Channels :

IVR, Mobile apps, Portal,

Service Response Time :

2.0 Days(s)

Service Level Agreement :
View SLA

Customer Support

Office Locations :
View locations
Telephone :
00966118808855 - 930
Mail :
info@mt.gov.sa
Customer Support Hours :
07:30 AM - 02:30 PM
For compliant, help, abuse :
Contact GOV.SA
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