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Ministry of Haj and Umra
A service available to all pilgrims who have paid for the reservation and then canceled it, in order to recover the value of the paid reservation.
Citizen, Resident, Visitor
Target audience
2.0 Days(s)
Service duration
Portal
Service channels
Free
Service cost
- Submit a request through the reservation portal.
- The request is received and processed.
- The decision is made.
- There is a canceled reservation amount due.
- Office Locations: View locations
- Telephone: 8004304444 - 00966920002814
- Mail: mohcc@haj.gov.sa - hajcc@haj.gov.sa
- Customer Support Hours: 07:30 AM - 02:30 PM
- For support and complaints: Contact GOV.SA
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Last Modified Date: 15/07/2021 - 10:00 PM Saudi Arabia Time
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