SERVICE
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Complaint (Twasul)

Royal Court

An e-service provided by the Royal Court, which enables citizens to file a complaint to the Royal Authority for any shortening of services.

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Person
Citizen, Resident, Business
Target audience
Clock
7.0 Days(s)
Service duration
Message-square
Arabic and English
Service provided in
Channel
IVR, Mobile apps, Portal, Post offices,
Service channels
Price
Free
Service cost

Customer support

  • Log in via the National Single Sign-On (SSO).
  • Fill out the complaint form.
  • Send the complaint.
  • Follow up the complaint.

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