Complaint (Twasul)

An e-service provided by the Royal Court, which enables citizens to file a complaint to the Royal Authority for any shortening of services.
  • Log in via the National Single Sign-On (SSO).
  • Fill out the complaint form.
  • Send the complaint.
  • Follow up the complaint.

Service Insights

Service Fee :


Target Audience :

Citizen, Resident, Business

Service Channels :

IVR, Mobile apps, Portal, Post offices,

Service Response Time :

7.0 Days(s)

Customer Support

Office Locations :
View locations
Telephone :
Customer Support Hours :
07:30 AM - 02:30 PM
For compliant, help, abuse :
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