An e-service provided by the the Saudi Central Bank, which enables the beneficiary to submit complaints concerning the leasing of property ownership. The bank is responsible for researching, studying and analyzing the complaint technically and legally.
- Enter the service link.
- Login either by SAMA account or National Single Sign-On service (SSO).
- Click on (Add new case).
- Verify your personal info then click on (Next).
- Read the acknowledgement then click on (Acknowledge).
- Select the sectors by clicking on (Banking).
- Select the product you want.
- Fill in your data and submit your request .
- You can follow up on your request from the Dashboard page.