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SIMAH Complaints

An e-service provided by the Saudi Arabian Monetary Agency, which enables the beneficiary to submit complaints to "Sama". The bank, the account holder, examines, studies and analyzes the complaint technically and legally.
  • Apply a complaint online through the website
  • It will be sent to the bank for processing,
  • You can inquire about the complaint at any time.
Service User Manual

Service Insights

Service Fee :

Free

Target Audience :

Citizen,Resident,Individuals

Service Channels :

IVR, Portal, Service centers,

Service Response Time :

0.0 Days(s)

Service Level Agreement :
View SLA

Customer Support

Office Locations :
View locations
Telephone :
00966114633000
Mail :
info@sama.gov.sa
Customer Support Hours :
07:30 AM - 02:30 PM
For compliant, help, abuse :
Contact GOV.SA
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