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An e-service provided by the General Presidency for the affairs of the Grand Mosque and the Prophet's Mosque, which enables beneficiaries to request a guide and explain the Tawaaf or Umrah devotions, and others.
  • Enter your personal data (applicants name, mobile number, date of arrival, arrival time, destination point determined by the visitor).
  • Agree to the terms and conditions.
  • Click (Add) to add the request.
  • A message will be sent to the registered mobile.

Service Insights

Service Fee :

Free

Target Audience :

Citizen, Resident, Visitor, Business,

Service Channels :

Mobile apps, Office, Portal,

Service Response Time :

1.0 Days(s)

Customer Support

Office Locations :
View locations
Customer Support Hours :
07:30 AM - 02:30 PM
For compliant, help, abuse :
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