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Insurance Companies Complaints

An e-service provided by the Saudi Central Bank, which enables customers of insurance companies to submit complaints, with the insurance company listed in the complaint to research, study and analyze the complaint technically and legally.
  • Apply an online complaint through the website.
  • It will be sent to the bank for processing.
  • You can inquire about the complaint at any time.
Service User Manual

Service Insights

Service Fee :

Free

Target Audience :

Citizen, Resident

Service Channels :

IVR, Portal, Service centers,

Service Response Time :

15.0 Days(s)

Service Level Agreement :
View SLA

Customer Support

Office Locations :
View locations
Telephone :
00966114633000
Mail :
info@sama.gov.sa
Customer Support Hours :
07:30 AM - 02:30 PM
For compliant, help, abuse :
Contact GOV.SA
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