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Credit Cards Complaints

An e-service provided by the Saudi Arabian Monetary Agency, which enables bank customers to submit credit card complaints. The bank is resbonsible of reviewing and analyzing the credit card complaints technically and legally.
  • Enter the website of the complaints
  • Submit a complaint
  • It will be directed to the bank.

Service Insights

Service Fee :

Free

Target Audience :

Citizen, Resident, Individuals

Service Channels :

IVR, Portal, Service centers,

Service Response Time :

10.0 Days(s)

Service Level Agreement :
View SLA

Customer Support

Office Locations :
View locations
Telephone :
00966114633000
Mail :
info@sama.gov.sa
Customer Support Hours :
07:30 AM - 02:30 PM
For compliant, help, abuse :
Contact GOV.SA
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