Complaints and Suggestions through Sehaty Portal

An e-service that enables the patient to submit his comments and complaints about the health services provided by the hospital, which helps in improving their quality. The service also allows the patient to follow up on the measures and concrete steps that have been taken in light of his observations.
  • Click on the service login link to go to my Sehaty website.
  • If you are registered with my Sehaty service, enter your username and password.
  • Click on (Sehaty Center to receive feedback and opinions) located in the left corner at the bottom of the page.
  • Click on (Submit a Suggestion) or (Submit a Complaint).
  • Choose the hospital: Riyadh or Jeddah, write your suggestion or complaint, then press (Submit).
  • You can follow the status of the request from (My requests).

Service Insights

Service Fee :


Target Audience :

Citizen, Resident

Service Channels :

Mobile apps, Portal,

Service Response Time :

1.0 Days(s)

Service Level Agreement :

Customer Support

Office Locations :
View locations
For compliant, help, abuse :
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