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Changing the User Status

This service allows you to report any change in your status or the status of one of the other users. It will require from you to upload documents in order to ensure the continuation of the monthly benefit payment.
  • Access the Public Pension Agency’s website.
  • Log in via the e-services or single sign-on.
  • Select (Changing the User’s Status) from the list.
  • Review the change status according to what has been retrieved from the relevant agencies.
  • Submit your request.
Service User Manual

Service Insights

Service Fee :

Free

Target Audience :

Citizen

Service Channels :

Portal,

Service Response Time :

2.0 Days(s)

Service Level Agreement :
View SLA

Customer Support

Office Locations :
View locations
Telephone :
920014000 - 8001248889
Mail :
ecare@pension.gov.sa
Customer Support Hours :
07:30 AM - 02:30 PM
For compliant, help, abuse :
Contact GOV.SA
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