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Complaint Against Being Exposed to Electromagnetic Radiation

An e-service provided by the Communications and Information Technology Commission (CITC),wich enables citizens to submit complaints regarding being exposed to electromagnetic radiation.
  • Login to the Communications and Information Technology Commission s portal.
  • Click on (E-Services) that appears at the top of the main page.
  • (Select (Complaints.
  • Fill out the complaint form.
  • The request will be reviewed, and you will be directly informed. The complaint will be sent to the Legal Department and the complaint will be closed.
  • If the request is outside the jurisdiction of the administration, an apology shall be made to the complainant, and it shall be sent to the Legal Department to inform the complainant, and the complaint will be closed.
  • If a site inspection is required, an inspection request shall be sent to the consultant responsible for the area in question.
  • The consultant will communicate with the complainant, conduct field inspections, prepare an inspection report for the site, and send it to the authority via the website.
  • The report will be reviewed, and if it agrees with the instructions, the complaint will be sent to the Legal Department to inform the complainant.
  • If the report does not match the instructions, the company will be asked to correct it, and after the correction is completed, the complaint will be sent to the Legal Department to inform the complainant.

Service Insights

Service Fee :

Free

Target Audience :

Citizen,Resident,Business

Service Channels :

Mobile apps, Portal,

Service Response Time :

35.0 Days(s)

Service Level Agreement :

Customer Support

Office Locations :
View locations
For compliant, help, abuse :
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