An e-application provided by the General Directorate of Civil Defense, which enables beneficiaries to request help from Civil Defense in accidents such as fire, rescue or others, and is directed to people with special needs (deaf and mute) in particular.
  • Download the application on your mobile phone.
  • Select (New Registration).
  • Read the terms and conditions and agree to them.
  • Enter the required data (name - contact number - email - ID number - and so on).
  • You will receive an activation message on your registered number.
  • Login again.
  • A screen will appear with the types of notifications, select the one you want.
  • Select your location, and notes can be added about the type of communication.
  • Select (Confirm Report).
  • Your report will be sent to the relevant authorities directly.

Service Insights

Service Fee :


Target Audience :

Citizen, Resident, Visitor

Service Channels :

Mobile apps, Portal,

Service Response Time :

1.0 Days(s)

Service Level Agreement :

Customer Support

Office Locations :
View locations
Telephone :
Customer Support Hours :
08:00 AM - 02:30 PM
For compliant, help, abuse :
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