This service allows the beneficiary to submit complaints and suggestions electronically, and he can transfer them to the concerned authority to deal with them, and he can also follow up department managers with the status of the complaint until it is closed.
  • Fill out the online form via the portal of the General Directorate of Civil Defense.
  • Click (Send).

Service Insights

Service Fee :


Target Audience :

Citizen, Resident, Government, Visitor, Business

Service Channels :
Service Response Time :

15.0 Days(s)

Service Level Agreement :

Customer Support

Office Locations :
View locations
Telephone :
Customer Support Hours :
08:00 AM - 02:30 PM
For compliant, help, abuse :
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