SERVICE
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Management of Subscribers Complaints
Communications, Space and Technology Commission
An e-service provided by the Communications and Information Technology Commission (CITC), wich enables telecommunication services subscribers to submit complaints, to settle disputes between subscribers and service providers.
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Individuals, Businesses, Government,
Citizen, Resident
Target audience
0.0 Days(s)
Service duration
Arabic and English
Service provided in
Free
Service cost
Frequently Asked Questions
Customer support
- Submit claim.
- If the complaining subscriber objects to the operator response to his claim, the case is settled and referred to the decisions enforcement committee.
- Claim is accepted and referred to the operator.
- No Requirements
- A copy of the National ID.
- Reference number of the claim filed to the service provider.
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