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Management of Subscribers Complaints
Communications and information Technology Commission
An e-service provided by the Communications and Information Technology Commission (CITC), wich enables telecommunication services subscribers to submit complaints, to settle disputes between subscribers and service providers.
Citizen, Resident, Individuals, Government, Business
Target audience
0.0 Days(s)
Service duration
Mobile apps
Portal
Post offices
Service channels
Free
Service cost
- Submit claim.
- If the complaining subscriber objects to the operator response to his claim, the case is settled and referred to the decisions enforcement committee.
- Claim is accepted and referred to the operator.
- A copy of the National ID.
- Reference number of the claim filed to the service provider.
- Office Locations: View locations
- Telephone: 00966114618000 - 19966
- Mail: info@citc.gov.sa
- For support and complaints: Contact GOV.SA
Last Modified Date: 02/12/2020 - 1:24 PM Saudi Arabia Time
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