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An e-service provided by the Communications and Information Technology Commission (CITC), wich enables telecommunication services subscribers to submit complaints, to settle disputes between subscribers and service providers.
  • Submit claim.
  • If the complaining subscriber objects to the operator response to his claim, the case is settled and referred to the decisions enforcement committee.
  • Claim is accepted and referred to the operator.

Service Insights

Service Fee :

Free

Target Audience :

Citizen,Resident,Individuals,Government,Business

Service Channels :

Mobile apps, Portal, Post offices,

Service Response Time :

0.0 Days(s)

Service Level Agreement :

Customer Support

Office Locations :
View locations
For compliant, help, abuse :
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