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Reporting via Saudi Vigilance System

An e-service provided by the Saudi Food and Drug Authority, allowing the beneficiary to report side-effects, medication errors, defects in the quality of pharmaceutical and cosmetic preparations, the lack of drug quantities, cases of food poisoning or to report defects in medical devices and supplies.
  • Log in the Saudi Vigilance portal in the Authority.
  • Enter the reporting services.
  • Fill out the form.
  • Submit the report regarding the side effects and pharmacological errors, And any defects in the quality of pharmaceuticals.
Service User Manual

Service Insights

Service Fee :

Free

Target Audience :

Citizen, Resident, Government, Business

Service Channels :

Portal,

Service Response Time :

15.0 Days(s)

Service Level Agreement :
View SLA

Customer Support

Office Locations :
View locations
Telephone :
19999
Mail :
webmaster@sfda.gov.sa - sfda.dm@sfda.gov.sa
Customer Support Hours :
07:30 AM - 02:30 PM
For compliant, help, abuse :
Contact GOV.SA
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