Re-dispense Medicine

King Faisal Specialist Hospital and Research Center

This service allows the patient to view the list of his current and previous medicines, request the renewal of prescriptions, and learn more about his medicines. The service, through Sehaty website, will enable King Faisal Specialist Hospital patients to request re-dispensing of current Medicines and receive them from the hospital, or from shipping companies approved by the hospital. The service also enables family medicine clinic patients only to request new prescriptions.

Citizen, Resident
Target audience
1.0 Days(s)
Service duration
Mobile apps Portal
Service channels
Service cost

Customer support

  • Click on the service login link to go to Sehaty website.
  • If you are registered with Sehaty service, enter your username and password.
  • Click on the medicines link to view a list of current medicines.
  • Choose the medicine you wish to re-dispense from the current medicines list, then click on (Details).
  • Click on Re-dispense request.
  • Choose the method of delivery: either a pharmacy pick-up, or a mail pick-up.
  • If you choose to receive from mail, choose (delivery address), or (new address).
  • Click on the (Add Request) option. You will see a request confirmation notification at the top of the page.
  • You can view the status of your requests by clicking on the (My Requests) option.
  • To request a re-dispensing of the medicines, and to choose to send the medicines by mail only to those outside the city of Riyadh and Jeddah, with the need to update the address in the profile in Sehaty App. And to request a new medicine only for patients of the family medicine clinic.

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