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Tourism Reports and Complaints

Ministry of Tourism

An application that enables you to send your tourist complaints or suggestions, and report tourism violations, with the ability to attach photos and geolocation of the violation on Google Maps. You can also review the details of complaints and communications submitted.

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Citizen, Resident, Visitor
Target audience
2.0 Days(s)
Service duration
Arabic and English
Service provided in
IVR, Mobile apps, Portal,
Service channels
Service cost

Customer support

  • Click Submit Request.
  • Fill in the request details, and then press (Send).
  • You will receive a text message containing the order information.
  • Administrators process the request and contact you.
  • You can inquire about the created requests by clicking on (My Requests).
  • In the (My Requests) field, all requests related to the user appear according to the type of request (complaints, suggestions, reports).

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