This service allows submitting any complaint, objection, or note to the services of the Saudi Electricity Company, through the electricity application (ALKAHRABA), or by calling the subscriber's service center on the number 920001100, or via the website, or the subscriber care account on Twitter.
  • Select the most appropriate means for you to file a complaint.
  • Enter the complaint, objection, or note data.
  • Submit the request.

Service Insights

Service Fee :


Target Audience :

Citizen, Resident, Visitor

Service Channels :

IVR, Mobile apps, Portal, Service centers,

Service Level Agreement :

Customer Support

Office Locations :
View locations
Customer Support Hours :
07:30 AM - 02:30 PM
For compliant, help, abuse :
Complementary Content